Frequently Asked Questions

SharePro is a trusted partner in Release of Information (ROI) and medical record management. We help healthcare providers securely and efficiently manage requests for medical records, ensuring compliance with HIPAA and other regulations.

What sets us apart is our commitment to offering the highest revenue share in the industry, helping healthcare facilities turn ROI from a cost center into a revenue-generating service. Unlike many of our competitors, we handle the entire ROI process—billing, collections, and patient inquiries—without adding extra costs to your facility.

In addition to ROI services, we provide:

• FMLA and disability form completion
• Audit and chart review support
• Imaging on demand, allowing patients to access radiology images online

With a HiTrust-certified platform, industry leading turnaround times, and a focus on security and efficiency, SharePro delivers exceptional results while reducing administrative burdens for healthcare teams.

In healthcare, Release of Information (ROI) refers to the process of securely managing and fulfilling requests for medical records. This can include providing access to patient records for individuals, healthcare providers, legal representatives, or other authorized parties while ensuring compliance with regulations like HIPAA. 

SharePro offers a range of services tailored to meet the specific and unique needs of healthcare providers, including:

• Release of Information
• Imaging on Demand 
• FMLA & Disability Form Processing
• Audit & Chart Review
• Medical Record Retrieval
• Medical Chronologies & Summaries

Security and compliance are top priorities at SharePro. Our HiTrust Certified release platform employs state-of-the-art encryption protocols and we adhere strictly to HIPAA regulations to safeguard sensitive medical information. We run multiple human and AI quality checks on each record ensuring no unrequested protected information is released.

SharePro stands out in the industry for several reasons, including:

• Offering the highest revenue share in the industry
• Industry leading turnaround times
• Providing imaging on demand for convenient access to radiology images
• An unwavering commitment to security and HIPAA compliance
• Unmatched customer service
• Patient-centric focus

SharePro's services offer numerous benefits to healthcare providers, including:

• Streamlined medical record delivery process
• Improved patient satisfaction through convenient access to medical records
• Enhanced security and compliance measures to protect patient data
• Reduced phone calls and faxes
• Increased staff productivity
• Highest revenue sharing in the industry

Getting started with SharePro is easy! Simply reach out to our team via our website or contact information provided on our 'Contact Us' page, and we'll be happy to discuss your specific needs and tailor a solution for you. Starting or switching services is fast and simple.

Yes, SharePro's services are designed to meet the needs of healthcare providers of all sizes, from small practices to large healthcare systems. Our customizable solutions ensure that we can accommodate various requirements. We have solutions for all medical specialties!

Absolutely! Our solutions are designed to seamlessly integrate with your existing EMR systems to minimize disruptions and maximize efficiency. 

We are committed to providing unmatched customer support to our clients. Our company was founded on this principle! Our dedicated team is available to assist with any questions or concerns you may have, ensuring a smooth and successful experience with our services. And our excellent service extends to your patients; increasing their loyalty and referrals to your practice.

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