Modern ROI That Delivers
Your Patients and Staff Deserve Better ROI
Faster records. People who answer. A partner who takes responsibility.
SharePro manages medical record requests, authorizations, delivery, and follow-up. Most records are delivered within eight business hours. Patients get their records and help when they need it. Your staff gets fewer calls and less work.
Hand Off the Request. And the Work That Comes With It.
Sending records is only part of ROI. There are authorizations to check, questions to answer, and updates to provide. Your staff shouldn’t have to manage all of that after handing off a request.
SharePro handles the records and the follow-up. We answer patient and requester calls, coordinate delivery, and help resolve issues, giving your team more time for the people in front of them.
Whether you’re managing ROI in-house or ready for a better partner, we’re here to take more of the work off your hands.
The records. The calls. The follow-up. Off your staff’s plate.
Better for Your Patients. Better for Your Team.
Records Without the Wait
Most records are delivered within eight business hours. Patients and requesters get the information they need sooner, with less waiting and fewer reasons to call your office for updates.
Support You Can Reach
A question about medical records shouldn’t become another task for your staff. SharePro answers calls and emails, provides status updates, and helps recipients access their records.
Time Back for Your Staff
Record requests compete with appointments, patient questions, and daily responsibilities. We handle the processing and follow-up so your team can give more attention to the work that needs them.
What You Can Expect from SharePro
Know Where Your Requests Stand.
Check medical record request status through SharePro’s client portal without calling or emailing for an update. Your staff can look up a request when a question comes up, and our team is available when they need help.
Protect Your Patients. Reduce Your Risk.
HIPAA, the 21st Century Cures Act, and state requirements make releasing records more than an administrative task. SharePro keeps its processes aligned with changing regulations, helping your organization protect patient information while keeping requests moving.
Every request goes through three quality checks for authorization, accuracy, and compliance. Your team gains a partner who understands the requirements and puts them into practice.
One Partner. More of the Work.
Imaging Without the Discs
Audit Requests Under Control
Audit Requests Under Control
Replace disc burning, pickups, and mailing with digital delivery. Patients and providers access images through a secure link with a built-in viewer on a phone, tablet, or computer.
Audit Requests Under Control
Audit Requests Under Control
Audit Requests Under Control
Payer audits and chart reviews bring records to prepare, deadlines to track, and follow-up to manage. SharePro coordinates that work and keeps submissions moving.
Less Paperwork. Less Noise
Audit Requests Under Control
Less Paperwork. Less Noise
We coordinate FMLA, disability, and other patient forms, including completion and follow-up with patients and providers.
"SharePro eliminated our request backlog and brought us back into compliance within weeks. Their expertise and technology have transformed our workflows and improved patient satisfaction."
Christine L, Director of Operations
Getting Started with SharePro
A Simple Start. A Supported Transition.
No Implementation Fees. No Monthly Fees.
Our team guides your release of information transition from setup through go-live, with clear steps and support for your staff.
1. Share Your Workflow
Complete a short onboarding form and walk us through how your organization handles medical record requests, including preferences and special situations.
2. We Prepare Your Launch
SharePro prepares your account, request instructions, and support materials. We guide your team through the access and routing updates needed before launch.
3. Go Live with Support
Once both teams confirm readiness, SharePro begins managing your requests. We stay involved to answer questions, monitor activity, and adjust the process.
Implementation can take as little as one week, depending on your team’s availability and when the required information and access are provided.
