FMLA/Disability Forms Specialist

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At SharePro Health, we’re modernizing the way healthcare organizations manage Disability and FMLA forms. Our goal is simple: remove the administrative burden from healthcare staff, give patients better support, and make sure every form is handled accurately, securely, and on time.

As a Disability/FMLA Forms Specialist, you’ll work directly with patient records and healthcare documentation to complete disability, leave, and related forms for our healthcare clients. You’ll play an important role in helping patients get the documentation they need while ensuring every request is handled with accuracy, confidentiality, and compliance.

• Review and process Disability and FMLA forms including Short-Term Disability, Long-Term Disability, and leave-of-absence paperwork.
• Review incoming requests for accuracy and authorization before accessing or releasing protected health information.
• Confirm and extract patient information from client electronic health record systems.
• Review medical documentation to accurately complete forms based on the patient’s record.
• Verify third-party contact information including email addresses, fax numbers, mailing addresses, and insurance information.
• Complete forms within established turnaround times while maintaining accuracy and attention to detail.
• Manage assigned forms and requests each day to ensure work stays organized and on schedule.
• Communicate with patients, healthcare staff, and third parties when additional information or clarification is needed.
• Respond to questions and resolve issues related to form status, missing information, or processing delays.
• Maintain full HIPAA compliance and patient confidentiality throughout the entire process.
• Identify opportunities to improve workflows and create a better experience for patients, clients, and the SharePro team.

• At least 1 year of experience completing Disability and/or FMLA forms preferred.
• Experience working with medical records, health information, or healthcare administration.
• Familiarity with medical terminology, HIPAA requirements, and electronic health record systems.
• Strong attention to detail and the ability to accurately interpret medical documentation.
• Strong written and verbal communication skills.
• Ability to manage multiple requests while meeting turnaround expectations.
• Comfortable working independently in a remote environment.
• A team-first mindset and willingness to help wherever needed.
• Strong desire to learn, improve processes, and become more efficient over time.

• Fully remote work with flexibility.
• Career growth and leadership opportunities within a rapidly expanding company.
• A collaborative environment where ideas are encouraged and team members can directly influence how we operate.
• The opportunity to help build a better experience for patients, healthcare staff, and our clients.

Join SharePro Health and help us remove the burden of Disability and FMLA processing from healthcare teams while giving patients the support they deserve. Apply today.